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Symantec pcAnywhere v.12.5 Host & Remote - Complete Product - 1 User
Remote Management - Standard Retail - PC, Intel-based Mac, Mac







 SKU:   1012188310
 Manufacturer:   Symantec Corporation
 Mfg. Part number:   14541094
 Our Price:    $218.02
 




  

Symantec pcAnywhere 12.5 is the world?s leading remote control solution. It lets you manage computers efficiently, resolve helpdesk issues quickly, and connect to remote devices simply and securely. New features include smart card authentication and native whiteboard support, while continuing to enable remote users to find, connect to, and control the hosts they need.






Manufacturer
Symantec Corporation

Manufacturer Part Number
14541094

Manufacturer Website Address
http://www.symantec.com

Brand Name
Symantec

Product Name
pcAnywhere v.12.5 Host & Remote

Package Type
Retail

Distribution Media/Method
CD-ROM

Product Type
Software

Software Main Type
Network & Communication

Software Sub Type
Remote Management

Software Name
pcAnywhere v.12.5 Host & Remote

Features
Quick Connect Applet:
  • Very intuitive and intelligent access to frequently used functionality
  • Preserve authentication so connecting to the same resource again is just one click
  • Automatically deploy host . If the machine that technician is trying to connect to does not have pcA host installed, then the app will automatically deploy a pre-configured host and establish connection
  • If pcA services on the host have stopped for some reason, the app automatically starts the services and then establishes connection
  • Native Whiteboard Support:
  • Two-way communication between technician and end-user using standard drawing tools allow either user to highlight items on the screen
  • Logging, Reporting, and Notification:
  • FQDN of computers in session, IP addresses, logged in user names, keyboard/mouse status changes
  • Additionally chat conversations are also logged
  • Logging to NS database allows detailed reports and helps meet Compliance requirements
  • Smartcard Authentication:
  • Supports all PC/SC compliant smart cards (standard on newer versions of Windows)
  • Multi-Monitor Selection:
  • When the host has multiple monitors configured, a user on remote side can choose to view any one or all monitors at a particular time during the session
  • In addition, up to eight monitors on host side are supported
  • Thumbnail View of Active Sessions:
  • When multiple sessions are open, a dedicated tab displays thumbnails of all active sessions
  • User can directly jump to a session by clicking on the thumbnail
  • Primary and Secondary Authentication:
  • Earlier versions of pcA supported only one type of authentication to be active at any time. 12.5 additionally allows Local\Administrator group to be added to other authentication types
  • Therefore, if a host is configured with a pcAnywhere user, then enabling secondary authentication will also permit authentication of all users belonging to the Local Admin group
  • Host Invitation Improvement:
  • pcAnywhere simplifies the process for users to request help from an administrator by using a host invitation
  • When a user needs help, they can choose to send a host invitation
  • The host invitation will automatically populate their SMTP mail client
  • Customizable Toolbar:
  • Administrators can simplify the remote control session interface by customizing it to display on the options used most often

Platform Supported
  • PC
  • Intel-based Mac
  • Mac

  • License Type
    Complete Product

    License Pricing
    Standard

    License Quantity
    1 User

    Manufacturer
    Symantec Corporation

    Manufacturer Part Number
    14541094

    Manufacturer Website Address
    http://www.symantec.com

    Brand Name
    Symantec

    Product Name
    pcAnywhere v.12.5 Host & Remote

    Package Type
    Retail

    Distribution Media/Method
    CD-ROM

    Product Type
    Software

    Software Main Type
    Network & Communication

    Software Sub Type
    Remote Management

    Software Name
    pcAnywhere v.12.5 Host & Remote

    Features
    Quick Connect Applet:
    • Very intuitive and intelligent access to frequently used functionality
    • Preserve authentication so connecting to the same resource again is just one click
    • Automatically deploy host . If the machine that technician is trying to connect to does not have pcA host installed, then the app will automatically deploy a pre-configured host and establish connection
    • If pcA services on the host have stopped for some reason, the app automatically starts the services and then establishes connection
    • Native Whiteboard Support:
    • Two-way communication between technician and end-user using standard drawing tools allow either user to highlight items on the screen
    • Logging, Reporting, and Notification:
    • FQDN of computers in session, IP addresses, logged in user names, keyboard/mouse status changes
    • Additionally chat conversations are also logged
    • Logging to NS database allows detailed reports and helps meet Compliance requirements
    • Smartcard Authentication:
    • Supports all PC/SC compliant smart cards (standard on newer versions of Windows)
    • Multi-Monitor Selection:
    • When the host has multiple monitors configured, a user on remote side can choose to view any one or all monitors at a particular time during the session
    • In addition, up to eight monitors on host side are supported
    • Thumbnail View of Active Sessions:
    • When multiple sessions are open, a dedicated tab displays thumbnails of all active sessions
    • User can directly jump to a session by clicking on the thumbnail
    • Primary and Secondary Authentication:
    • Earlier versions of pcA supported only one type of authentication to be active at any time. 12.5 additionally allows Local\Administrator group to be added to other authentication types
    • Therefore, if a host is configured with a pcAnywhere user, then enabling secondary authentication will also permit authentication of all users belonging to the Local Admin group
    • Host Invitation Improvement:
    • pcAnywhere simplifies the process for users to request help from an administrator by using a host invitation
    • When a user needs help, they can choose to send a host invitation
    • The host invitation will automatically populate their SMTP mail client
    • Customizable Toolbar:
    • Administrators can simplify the remote control session interface by customizing it to display on the options used most often

    Platform Supported
  • PC
  • Intel-based Mac
  • Mac

  • License Type
    Complete Product

    License Pricing
    Standard

    License Quantity
    1 User

    System Requirements

    Processor:

    • 233MHz or faster
    • PowerPC G4/ G5 or Intel

    Operating System:

    • Windows Vista (Home Basic, Home Premium, Business, Enterprise, Ultimate)
    • Windows XP Home & Pro, Windows XP Tablet & Media Center Edition
    • Windows XP Embedded and WEPOS
    • Windows 2000 Pro/Server/Advanced Server
    • Windows 2003 Server (Standard & Enterprise)
    • Mac OS X 10.4 or later

    Hard Disk:

    • 35 MB

    Memory:

    • 128 MB RAM

    Optical Drive:

    • CD-ROM or DVD-ROM

    Other:

    • Internet Explorer 6.0 with Service Pack 1 or later
       
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