Very intuitive and intelligent access to frequently used functionality
Preserve authentication so connecting to the same resource again is just one click
Automatically deploy host . If the machine that technician is trying to connect to does not have pcA host installed, then the app will automatically deploy a pre-configured host and establish connection
If pcA services on the host have stopped for some reason, the app automatically starts the services and then establishes connection
Native Whiteboard Support:
Two-way communication between technician and end-user using standard drawing tools allow either user to highlight items on the screen
Logging, Reporting, and Notification:
FQDN of computers in session, IP addresses, logged in user names, keyboard/mouse status changes
Additionally chat conversations are also logged
Logging to NS database allows detailed reports and helps meet Compliance requirements
Smartcard Authentication:
Supports all PC/SC compliant smart cards (standard on newer versions of Windows)
Multi-Monitor Selection:
When the host has multiple monitors configured, a user on remote side can choose to view any one or all monitors at a particular time during the session
In addition, up to eight monitors on host side are supported
Thumbnail View of Active Sessions:
When multiple sessions are open, a dedicated tab displays thumbnails of all active sessions
User can directly jump to a session by clicking on the thumbnail
Primary and Secondary Authentication:
Earlier versions of pcA supported only one type of authentication to be active at any time. 12.5 additionally allows Local\Administrator group to be added to other authentication types
Therefore, if a host is configured with a pcAnywhere user, then enabling secondary authentication will also permit authentication of all users belonging to the Local Admin group
Host Invitation Improvement:
pcAnywhere simplifies the process for users to request help from an administrator by using a host invitation
When a user needs help, they can choose to send a host invitation
The host invitation will automatically populate their SMTP mail client
Customizable Toolbar:
Administrators can simplify the remote control session interface by customizing it to display on the options used most often
Platform Supported
PC
Intel-based Mac
Mac
License Information
License Type
Complete Product
License Pricing
Standard
License Quantity
1 User
General Information
Manufacturer
Symantec Corporation
Manufacturer Part Number
14541094
Manufacturer Website Address
www.symantec.com
Brand Name
Symantec
Product Name
pcAnywhere v.12.5 Host & Remote
Package Type
Retail
Distribution Media/Method
CD-ROM
Product Type
Software
Product Information
Software Main Type
Network & Communication
Software Sub Type
Remote Management
Software Name
pcAnywhere v.12.5 Host and Remote
Features
Quick Connect Applet:
Very intuitive and intelligent access to frequently used functionality
Preserve authentication so connecting to the same resource again is just one click
Automatically deploy host . If the machine that technician is trying to connect to does not have pcA host installed, then the app will automatically deploy a pre-configured host and establish connection
If pcA services on the host have stopped for some reason, the app automatically starts the services and then establishes connection
Native Whiteboard Support:
Two-way communication between technician and end-user using standard drawing tools allow either user to highlight items on the screen
Logging, Reporting, and Notification:
FQDN of computers in session, IP addresses, logged in user names, keyboard/mouse status changes
Additionally chat conversations are also logged
Logging to NS database allows detailed reports and helps meet Compliance requirements
Smartcard Authentication:
Supports all PC/SC compliant smart cards (standard on newer versions of Windows)
Multi-Monitor Selection:
When the host has multiple monitors configured, a user on remote side can choose to view any one or all monitors at a particular time during the session
In addition, up to eight monitors on host side are supported
Thumbnail View of Active Sessions:
When multiple sessions are open, a dedicated tab displays thumbnails of all active sessions
User can directly jump to a session by clicking on the thumbnail
Primary and Secondary Authentication:
Earlier versions of pcA supported only one type of authentication to be active at any time. 12.5 additionally allows Local\Administrator group to be added to other authentication types
Therefore, if a host is configured with a pcAnywhere user, then enabling secondary authentication will also permit authentication of all users belonging to the Local Admin group
Host Invitation Improvement:
pcAnywhere simplifies the process for users to request help from an administrator by using a host invitation
When a user needs help, they can choose to send a host invitation
The host invitation will automatically populate their SMTP mail client
Customizable Toolbar:
Administrators can simplify the remote control session interface by customizing it to display on the options used most often
Platform Supported
PC
Intel-based Mac
Mac
License Information
License Type
Complete Product
License Pricing
Standard
License Quantity
1 User
Miscellaneous
System Requirements
Processor:
233MHz or faster
PowerPC G4/ G5 or Intel
Operating System:
Windows Vista (Home Basic, Home Premium, Business, Enterprise, Ultimate)
Windows XP Home & Pro, Windows XP Tablet & Media Center Edition
Windows XP Embedded and WEPOS
Windows 2000 Pro/Server/Advanced Server
Windows 2003 Server (Standard & Enterprise)
Mac OS X 10.4 or later
Hard Disk:
35 MB
Memory:
128 MB RAM
Optical Drive:
CD-ROM or DVD-ROM
Other:
Internet Explorer 6.0 with Service Pack 1 or later
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